Operations Management for Competitive Advantage.
By Richard B./ Aquilano, Nicholas J./ Jacobs, F. Robert. Chase.
Description
The text provides students a study of the processes involved in managing and controlling a variety of business operations from high-tech manufacturing to high touch services with a balanced treatment of the manufacturing and service aspects. Chase/Aquilano and Jacobs, 9/e (CAJ9) covers the latest and most important issues facing OM managers such as ERP, Supply Chain Management, E-Commerce, Process Analysis, and provides tools and techniques to effectively manage operations. - from Amzon
ISBN(s)
0071182330, 9780071182331
